How do I read it?
You will need a PDF reader and, in some cases, Winzip to open the email as I compress large files. Most people already have the programmes on their computer but I you haven't they are easy to download at Adobe.com and Winzip.com. Just choose the basic/trial free version.

I have sent my payment using PayPal, but I have not received my eBook in my e-mail.
If you have sent your payment via PayPal, your eBook will be delivered within minutes after you make your payment! Occasionally, we may experience system downtime and it make take up to 24 hours to deliver. However, such instances are very rare.

What can I do, besides wait for my eBook?
Try these tips:
-Make sure you check the From in the PayPal e-mail you used to pay. The eBook is NOT sent to your eBay e-mail address. It is ONLY sent to the PAYPAL e-mail address you used to pay for the eBook. Sometimes, these two e-mail addresses are different. Make sure you are checking the e-mail for your PayPal e-mail address.
-Check to see that your PayPal e-mail does not have any Junk or SPAM filters that may be blocking incoming e-mails from unknown senders. -Check your e-mail's Junk e-mail folder. Your e-mail may have forwarded the e-mail containing your eBook to your Junk e-mail folder without your knowledge.
-Make sure you check your e-mail Trash folder for recently deleted e-mails. It may be possible you've deleted the e-mail containing your eBook by accident.

If you have done all of the above and are still unable to locate your eBook, please send us an e-mail using the Ask seller a question link above. We will e-mail your eBook to you again immediately. For verification purposes, please include the item number of what you purchased and the PayPal e-mail address you used to pay.

We want you to get your eBook as quickly as possible. Things, unfortunately happen. However, you want you - our customer - to be happy with your purchase!

Can you send my eBook to another e-mail address other than my PayPal e-mail address?
Yes, definitely. But you MUST e-mail to let us know what you would like for us to do. Use the Ask seller a question link above. Make sure to include your valid e-mail address, the eBook(s) you purchased, your eBay user id, and the item number(s) of the transaction(s)

Do you offer any discounts if I buy multiple eBooks from you?
I'm sorry, but as a policy, we cannot give out discounts for multiple eBook purchases. We guarantee our eBooks are of top quality and give you much more than what you'd expect. Each eBook has been carefully created through an absolutely enormous amount of work. We promise you will get what you pay for and much more.

Once you order our eBooks, you will understand exactly why each one is worth the price you paid…guaranteed!

What is your feedback policy?
Everyone loves positive feedback. However, we want positive feedback only if we have earned it. If you like our service; our eBook(s); our delivery system to you; our follow-up service and help (if needed), then please do leave us positive feedback.

If you are NOT happy, then we are NOT happy. Send us an e-mail and we'll work with you to solve the problem. Please give us the opportunity to help solve your problem, complaint, etc., before leaving negative feedback.

What if I'm not sure?
We offer great value eBooks - substantial information, not just a few pages, for a low cost. Many ebooks also come with resale rights so you can easily recoup the cost back again. To show you how much we believe in our products we offer a 100% Money Back Guarantee. If you are not completely satisfied with your book - if it was not what you expected, not worth the small fee, didn't have what you were looking for - in fact for any reason - just email within 14 days and we'll return your money.